Security and Safety

Understand our security requirements, what each service needs to demonstrate, and how to ask for the evidence.

One program. A review for every service.

EAG sets shared requirements. Each website or application needs evidence suited to its own users, information and risks.

  1. EAG standards

    Shared privacy, security and reporting requirements.

  2. Service review

    The product’s data, permissions and technical setup.

  3. Scoped evidence

    What was checked, what was fixed and what remains.

This applies across EAG’s public website, school-facing products, publications and tools. A shared program does not mean every service has completed the same assessment.

Security, explained through examples.

Try an example to see what a service needs to demonstrate. These explain our requirements; they are not results from a security assessment.

Information and access

Who can see the information?

A review must check that people can reach only the information and actions they are permitted to use.

Try an access request

Choose either request, then move through the stages.

Access request
Permission check
May allow access

1. A person requests information.

The request needs an identity and a defined scope. Signing in alone does not establish permission.

Illustrative requirement, not a test or verified control in an EAG service.

Student and family privacy

What happens to the information?

School, provider and family responsibilities must be settled before student information is shared. A product review follows the information through each stage.

Explore each stage

See how purpose, access and removal rules apply.

Information held by a service

Collected for a stated purpose

Why it is needed
Who may use it
When it is removed

1. Collect only what is needed.

The product must establish why it needs the information and the responsibilities that apply.

  • No student-data sales
  • No behavioral advertising
  • No cross-product profiling

Shared EAG requirements, not a live deletion demonstration.

Testing and maintenance

How do we check a fix?

A finding needs a documented fix and evidence that the relevant change was checked. Material changes can require a new review.

Build the evidence record

See what each stage should add to an assessment.

Assessment evidence
Finding identified

Affected scope and the weakness found.

1. Name the scope and finding.

Identify the application, assessor, date, methods and limitations.

Illustrative report anatomy, not an available EAG assessment report.

A checklist or automated scan alone does not establish comprehensive security. Assessment and certification claims need verifiable scope and records. Detailed vulnerabilities stay private.

Start with the questions that matter to you.

Ask about the specific service you plan to use. The level of detail should match your role and the information involved.

Students and families

  • What information is needed?

    Understand why it is collected and how it is used.

  • Who can access it?

    Understand sharing, choices and privacy rights.

  • Where can I get help?

    Find the route for privacy or safety concerns.

Ask a Privacy or Safety Question

Schools and educators

  • How are permissions enforced?

    Review staff access and separation between schools.

  • What are the data arrangements?

    Review providers, storage, retention and deletion.

  • What evidence supports the claims?

    Review agreements and scoped assessment records.

Discuss Your School’s Requirements

A concern needs an owner.

Each service needs responsible owners for security reports, incidents and recovery. Safeguarding, moderation and age-appropriate design need their own arrangements wherever relevant.

Reports, Certifications and Responsibilities:

What the evidence needs to establish.

A provider’s report or certificate covers its stated services and scope. It does not automatically certify an EAG application. The product’s own configuration, permissions and data handling still need evidence.

A SOC 2 report or a certification claim must identify the relevant entity, system, scope and dates. We do not claim ISO 27001 or AIUC-1 certification without the actual supporting records. Ask about the specific service and the evidence relevant to your review.

Applicable privacy obligations, including GDPR where relevant, depend on the actual processing and responsibilities. School agreements and student-privacy requirements need their own review. A security report does not replace those obligations.

This website has no user accounts or payment checkout. Its contact messages, optional reactions and hosting records are described in the privacy policy. Those website-specific practices do not establish protections for a separate EAG product.

Raise a Concern or Ask for Clarity.

Include the service name and a short description so EAG can address the right scope. Please leave out passwords, payment details and private student records.

Contact EAG